​This paper presents public opinion trends in the Arab region towards government performance in providing basic services, through the 2019/2020 Arab Center for Research and Policy Studies' Arab Opinion Index. It reviews Arab public opinion trends towards government performance in public policy and the provision of basic services, drawing comparisons with previous Arab Opinion Index data. Furthermore, it highlights the relationship between satisfaction with government performance and trust in the government, and the position of public services within the priorities of Arab citizens. Finally, the paper briefly concludes some insights on how Arab public opinion trends on how public health services and confidence in government affected the behaviour of citizens during the outbreak of the Covid-19 pandemic.